Achieving F&I Excellence Online!™ brings the premier F&I Certification Program right to your dealership, giving F&I managers the flexibility and convenience to learn at their own pace with 24 hour a day, 365 day a year access. Each week, F&I managers receive a new course module that includes interactive instruction on every aspect of F&I. Consistent, weekly, ongoing F&I training will dramatically increase F&I product sales and income at your dealership!
We offer 74 modules on MMS Coach Training, the original and most comprehensive Coach Training. In addition, we offer Management Development courses, including: Time Management, Interviewing Skills, Communication Skills, Performance Appraisal, Consultative sales, Customer Service, Negaholics: Overcoming Negativity, Diversity: working in Harmony. Our courses will develop you personally and professionally, as well as enhance your leadership capabilities, communication skills, and coaching skills.
Alan Ram, president and founder of Proactive Training Solutions, is recognized by most as the best in the automotive industry at increasing individual as well as dealership productivity through effective utilization of the telephone, internet and client base management.
With the "Full Service Promise", Jeff Cowan will turn your Service Clerks into Selling Service Advisors that deliver consistently high Customer Retention, Customer Satisfaction Survey Scores and substantially increased Parts and Labor Sales. He will also help you change your entire fixed operations from just being a "Service and Repair" facility into a full-service "Service, Repair and Retail Sales" department. This is accomplished through Jeff's unique training style that is heavily based on real life situations, experience and with the use of his non pushy solid sales oriented word tracks, techniques and proven processes.
General Manager Training VT is specifically designed to make a GM (or GM-to-be) more effective and involved in dealership service, parts and financial/accounting operations. Armed with the knowledge of knowing what to look for, what questions to ask and what metrics to monitor, this will lead to improved dealership performance and enhanced dialogue between you and your service, parts and office managers. You'll all be on the same page and working from the same playbook, not only improving each other's accountability, but also improving the dealership's overall performance threshold. The course is 'self paced,' that is, you can learn at a speed that is convenient for you, in small chunks or all at once and we use a building block approach in order to really understand the overall components of the different departments and how they 'click,' starting with the fundamentals and working through to best practices. Don't need help in the Parts Department? Looking for Service training only? Purchase only those modules you need or take advantage of bundle pricing by purchasing the entire course.
EMPLOYERS ARE REQUIRED BY FEDERAL AND STATE LAW TO TRAIN AND CERTIFY EMPLOYEES ON SEXUAL HARASSMENT PREVENTION IN THE WORKPLACE; This 2 hour course is designed to meet and exceed state and federal law that requires employers to provide proof of compliance that their managers and staff have been provided with ongoing and legally qualified training in the prevention of unlawful sexual harassment, discrimination and retaliation in the workplace. This fun, unique, one-on-one, interactive training and certificate program for managers and supervisors is AB1825 compliant. Also, available are courses designed to reduce and eliminate an employer's legal liability from the unlawful workplace behaviors that their employees can subject them to. The monthly fee provides unlimited access to training for all your company employees.
DrivingSales University is where dealerships are educated on proven web strategies from the world's top automotive e-commerce experts. The subscription based virtual training curriculums cover everything from top level strategy to step-by-step instructions for all dealership employees. Your dealership's greatest opportunity for growth is online, but because the web changes so fast, keeping up is nearly impossible. The solution we provide is to give you access to the word's leading experts in dealership web marketing in a trackable, interactive environment.